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Black History Month: in conversation with Sam Peterson

Nov 01, 2022

As a proudly diverse organisation, we celebrated Black History Month by talking to members of our team about their heritage, their history and their lived experiences. One of the conversations we had was with Sam Peterson, Managing Director of TISSL, who shares her story with us.


Thanks for having a chat with us today, Sam. What’s your background?


I was born and raised in Zimbabwe, and lived there until I was 19 years old. Zimbabwe’s a beautiful place – the place I call home. It was an amazing place to grow up with sunshine 365 days a year set against the backdrop of the beautiful African countryside. I have very happy memories of my childhood. Thinking back, it reminds me of something out of an Enid Blyton novel! Zimbabwe was a British colony and as a result we benefitted from a solid infrastructure and great school system modelled after British schools.


And what about school?


My sister and I boarded from the age of eight. We were the only non-white pupils in the school, but the school embraced us – it celebrated our differences and initially everyone seemed more curious than racist. However, my innocence was short lived.


Why do you say that?


About a year after we had been at the school, a black girl joined and she had a darker skin tone and wasn’t accepted. The white girls at the school didn’t want to share a dorm with her. This was one of my earliest experiences and realisation of racism. I realised that I was more ‘palatable’ as a lighter-skinned black person.


What is your heritage?


I am half black African, a quarter Pakistani and a quarter is a Scandi mix. My Great Grandfather, a Khan, travelled to Zimbabwe with his two brothers to find their fortune and build a life.


You sound very proud of your heritage.


I am proud. I embrace all parts of my heritage and celebrate it. I love that I am from all these rich places, and it comes through me in my interests, my energy, my cooking and love of travel.


Tell us about your cooking…


Yes, I love cooking all types of food, all connected to my heritage and ancestry. I remember my first job in the UK at Unison, where we would cook and take food in for our colleagues and I would take curry and samosas. But I love all food and I embrace all cultures – I’m quite happy and just as comfortable having high tea at the Ritz.


What was it like working for Unison?


Unison was a wonderful place to work. The nature of the organisation means it attracted a certain type of person, a certain mindset, largely open-minded people who embraced diversity. This made for a ‘soft landing’ for someone fresh out of Africa at just 19 years old. I fitted in well and loved it.


How did you feel coming to England at such a young age? Did it change your view of yourself?


Actually, I began to lean more into my blackness when I got to England, I became more proud of my African heritage. I lived initially in the East End of London, which was a huge mix of cultures so the fusion of the East End of London probably influenced that. I became more aware, more proud and even more embracing in a way.


Sam Peterson TISSL

Who are your heroes, Sam?


My paternal grandmother is one, she’s 94 years old and still lives on her farm in rural Zimbabwe. She doesn’t read or write as she never went to school, but she is one of the most intelligent people I know – she is mindful and so wise. She is my go-to when I need guidance and often responds to life’s problems in such a simple and clear way.


Nelson Mandela, of course, is another – he is a true hero. He shook the hand of his jailor on leaving his prison cell after serving 27 years and preached only love, forgiveness and acceptance, inspiring beyond comprehension. It is these types of people that I look up to. People who pull other people up, people who are in service to others, who help and assist and elevate and whose greatness impacts other people.


So how about you now Sam? Tell us about your family.


I have been married to my husband for 25 years. He’s also from Zimbabwe – we knew each other from our early teens. We have two amazing teenage sons who keep us on our toes and make every day interesting for us.


Where were your boys born?


They were born in Milton Keynes. This is where we settled and we’re grateful that it’s such a multicultural place with lots of diversity and positivity. Both of our Mums live within 15 minutes of us, and they’re in and out of our home so our family ties are strong, it’s something I am happy our boys get to share in.


Have you ever experienced any racism there?


Not so much in Milton Keynes, but when I was expecting our first son we lived in a village on the outskirts of Milton Keynes. I remember attending an anti-natal class, and of the 30 mums-to-be all were white except for myself and an Indian lady. They were all very friendly and open until one day after our children were born. I bumped into a couple of them in a local supermarket, and they didn’t acknowledge me at all, they completely blanked me. This is covert racism, not the ugly vicious kind, this is quiet and underhand, but the feeling of exclusion is felt just as loudly.


How did you feel?


I went straight home and told my husband that we had to move to Milton Keynes, we could not stay here as I did not want my son to ever feel what I just had. It was a big decision, but I had a duty to my son and my heritage. I had a duty to myself and to my family not to put ourselves in a situation where we were not happy or accepted.


You have a great deal of confidence Sam; you know who you are. Where does that come from?


It comes from my childhood, my parents, my grandparents, and my wider family. We have a saying in Africa; “it takes a village to raise a child”. This support system gives you the strength and confidence that you need, the strength to remain authentic and true. We’re descended from Kings and Warriors, from beautiful people, from strong people, from a proud people. Nobody should be able to tell you differently.


So Sam, what does Black History Month mean to you?


I love it. It’s a chance to celebrate all of the wonderful richness of our culture, all the brilliant black people that exist and have existed before us, and those that have paved the way so that we can be great today. The leaders, the activists, the Kings, and Queens.


Did you actively celebrate in any way?


Yes, we did. We used the month, as a family, to remind ourselves of who we are and to remember incredible people such as Rosa Parks and Steve Biko. We sat with the boys and watched films that are relevant to black history, such as Black Panther or Blood Diamond, and we discussed what they mean and what they are teaching us. We went to see the Woman King, too.


Black, mixed race, bi-racial, of colour, coloured: these are some of the terms used to describe black people. How do you feel about them?


Coloured is a no for me as it comes from the Slavery days on the plantation and using the word only perpetuates that ugly history. I don’t consider myself bi-racial or mixed-race. I am a black person of mixed heritage, and I love it.


a man and a woman are playing tennis on a tennis court at night.
07 Feb, 2024
London, 7 February 2024 – ClearCourse, a leading provider of industry-specific software and embedded payments for SMEs and targeted enterprises, announces the acquisition of ThinkSmart Software (“ThinkSmart”), an independent software-as-a-service (“SaaS”) provider delivering an innovative technology for businesses that offer clubs and classes in the UK and Australia as well as other global markets. This strategic acquisition will be integrated as part of ClearCourse’s growing Business Services division. Founded in 2008, ThinkSmart is a scheduling and customer management platform for businesses that conduct classes and take bookings. Today, ThinkSmart serves approximately 2,500 customers predominately within the children’s activities sector, offering a user-friendly, intuitive product which helps “class-based” businesses with managing all day-to-day administration. Its award-winning software helps clients across the tennis, swimming, gymnastics, dance, music and sports sectors automate processes so that they can spend more time managing their business and working with their customers. ThinkSmart’s innovative technology streamlines several business admin tasks, including class scheduling, customer management and communications as well as invoicing and payments systems. Christina Hamilton, Chief Executive Officer, said: “We are extremely pleased to announce ThinkSmart as the latest software business to join our group. We look forward to welcoming the ThinkSmart team, led by founder Andy Leigh and UK Managing Director George Bentley, and working with them to enhance their offering across the growing, class-led activities sector. This investment is a further milestone in the growth of ClearCourse which continues to expand in the UK market as well as internationally.” Andrew (Andy) Leigh, Founder and Managing Director of ThinkSmart, commented: “In ClearCourse we have found a likeminded, customer-focused partner that will support a new phase of growth for ThinkSmart. As part of ClearCourse, we will be focused on continuously improving the industry-specific software solutions we offer our customers across the world, as well as looking for opportunities to expand our services.” George Bentley, UK Managing Director said: “ClearCourse has built a unique and compelling group of software companies and payments capabilities, and we are excited to continue growing our business supported by the rich experience and infrastructure now available to us. In particular, working with ClearCourse will enable us to offer our UK growing customer base market-leading, embedded Direct Debit and card payment solutions which will make accepting and managing payments quicker and easier.” Established in London in 2018, ClearCourse is a leading software and embedded payment specialist servicing SMEs and targeted enterprise customers. The group’s vertical software solutions provide essential, market-leading technology to help their customers manage and grow their businesses. Since inception, the company has undergone rapid growth by acquiring 40 leading software and payments solutions in the market verticals in which it operates: Retail & Hospitality, Golf & Leisure, Business Services and Membership Services. Christina Hamilton added: “ClearCourse is a growth company with a clear ambition to help our customers build great businesses with our industry-specific software and embedded payments solutions. We acquire small- and medium-sized businesses and integrate them into the ClearCourse group of companies to benefit their growth and development, while delivering the same for our customers with their own growth aspirations. Our acquisition of ThinkSmart is our first investment in 2024 and marks a successful start to what we expect to be a year of continued growth for ClearCourse.” The terms of the deal are undisclosed.
Nathan Best ClearCourse Chief Operating Officer
04 Jul, 2023
ClearCourse, a leading provider of industry-specific software and payments for UK SMEs, announces the appointment of FinTech veteran Nathan Best as Chief Operating Officer.
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