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ClearCourse acquires leading UK CRM provider FLG

Sep 08, 2020

London 08 September 2020 - ClearCourse Partnership LLP (“ClearCourse” or “the Group”), a group of innovative technology companies providing useful, integrated software solutions, today announces the acquisition of FLG (“the Company”), an easy-to-use CRM platform that helps SMEs manage leads and automate processes. FLG becomes the 18th company to join ClearCourse, adding to the Group’s rapidly growing CRM offering. ClearCourse’s acquisition of FLG will provide the Company with further strategic operational direction and technological support.


Founded in 2007, FLG has built a reputation as one of the UK’s leading CRM platforms for businesses wishing to automate lead management without changing sales processes. The platform adapts and integrates into any business’s legacy systems to provide intelligent workflow solutions that enable the automated management of up to one million leads with touchpoints across the entire customer journey. FLG generates full audit trails of every interaction between clients and their customers or prospective leads whilst providing analytical data to allow for ongoing improvements to processes.


FLG employs 11 staff across product development, support, onboarding, and marketing in its two offices in Padiham and Manchester. The Company has a proven track record serving the financial services industry, with clients including Creditfix Ltd., Etico Group Ltd., and TFS Loans Ltd. 


Like ClearCourse, FLG was founded with the ambition to do things differently and better, and the synergies between the two companies will ensure a successful future for both. 


John Jackson – Founder, FLG


Gerry Gualtieri, CEO of ClearCourse, commented: “CRM is a core component of ClearCourse’s growing portfolio of complementary software companies, so we’re delighted to welcome FLG on board. We look forward to working with the management team to realise operational synergies, enhance client acquisition, and streamline online marketing efforts. We have worked closely with John Jackson throughout the acquisition process and we are highly impressed by the great business and team he has built over the years.”


John Jackson, Founder and Managing Director of FLG commented: “ClearCourse has an excellent reputation in the CRM industry for creating new opportunities and driving operational growth. Like ClearCourse, FLG was founded with the ambition to do things differently and better, and the synergies between the two companies will ensure a successful future for both. I look forward to seeing where they take the business in the coming years.”


FLG’s founder and Managing Director, John Jackson, will be leaving the Company, whilst all other staff will remain in place, ensuring operations continue as normal, maintaining critical client and customer relationships.

a man and a woman are playing tennis on a tennis court at night.
07 Feb, 2024
London, 7 February 2024 – ClearCourse, a leading provider of industry-specific software and embedded payments for SMEs and targeted enterprises, announces the acquisition of ThinkSmart Software (“ThinkSmart”), an independent software-as-a-service (“SaaS”) provider delivering an innovative technology for businesses that offer clubs and classes in the UK and Australia as well as other global markets. This strategic acquisition will be integrated as part of ClearCourse’s growing Business Services division. Founded in 2008, ThinkSmart is a scheduling and customer management platform for businesses that conduct classes and take bookings. Today, ThinkSmart serves approximately 2,500 customers predominately within the children’s activities sector, offering a user-friendly, intuitive product which helps “class-based” businesses with managing all day-to-day administration. Its award-winning software helps clients across the tennis, swimming, gymnastics, dance, music and sports sectors automate processes so that they can spend more time managing their business and working with their customers. ThinkSmart’s innovative technology streamlines several business admin tasks, including class scheduling, customer management and communications as well as invoicing and payments systems. Christina Hamilton, Chief Executive Officer, said: “We are extremely pleased to announce ThinkSmart as the latest software business to join our group. We look forward to welcoming the ThinkSmart team, led by founder Andy Leigh and UK Managing Director George Bentley, and working with them to enhance their offering across the growing, class-led activities sector. This investment is a further milestone in the growth of ClearCourse which continues to expand in the UK market as well as internationally.” Andrew (Andy) Leigh, Founder and Managing Director of ThinkSmart, commented: “In ClearCourse we have found a likeminded, customer-focused partner that will support a new phase of growth for ThinkSmart. As part of ClearCourse, we will be focused on continuously improving the industry-specific software solutions we offer our customers across the world, as well as looking for opportunities to expand our services.” George Bentley, UK Managing Director said: “ClearCourse has built a unique and compelling group of software companies and payments capabilities, and we are excited to continue growing our business supported by the rich experience and infrastructure now available to us. In particular, working with ClearCourse will enable us to offer our UK growing customer base market-leading, embedded Direct Debit and card payment solutions which will make accepting and managing payments quicker and easier.” Established in London in 2018, ClearCourse is a leading software and embedded payment specialist servicing SMEs and targeted enterprise customers. The group’s vertical software solutions provide essential, market-leading technology to help their customers manage and grow their businesses. Since inception, the company has undergone rapid growth by acquiring 40 leading software and payments solutions in the market verticals in which it operates: Retail & Hospitality, Golf & Leisure, Business Services and Membership Services. Christina Hamilton added: “ClearCourse is a growth company with a clear ambition to help our customers build great businesses with our industry-specific software and embedded payments solutions. We acquire small- and medium-sized businesses and integrate them into the ClearCourse group of companies to benefit their growth and development, while delivering the same for our customers with their own growth aspirations. Our acquisition of ThinkSmart is our first investment in 2024 and marks a successful start to what we expect to be a year of continued growth for ClearCourse.” The terms of the deal are undisclosed.
Nathan Best ClearCourse Chief Operating Officer
04 Jul, 2023
ClearCourse, a leading provider of industry-specific software and payments for UK SMEs, announces the appointment of FinTech veteran Nathan Best as Chief Operating Officer.
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