Subprocessors

Adelante

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Vendor / SystemCategories of Data ProcessedPurpose of ProcessingRegion of ProcessingNotes
AircallCustomer names, phone numbers, call recordsTo provide cloud telephony services and enable customer calls.EEAOptional, if customer decides to integrate with this product
Amazon (AWS services)Customer account details, login/authentication data, system usage logsTo host applications and data securely, provide infrastructure, and enable system monitoring/analytics.EEA 
BitrixCustomer contact details, account informationTo manage customer relationships and store CRM records.EEA 
CircleloopCustomer names, phone numbers, call historyTo deliver telecom and VoIP phone services for customer communications.EEAOptional, if customer decides to integrate with this product
ClearAcceptCustomer names, bank account details, payment mandate info, billing recordsTo process direct debit instructions and collect customer payments.UK / EEA 
Cronofy Ltd.Customer calendar data, meeting details, contact informationTo provide calendar scheduling and integrate with meeting applications.EEAOptional, if customer decides to integrate with this feature
CymbaCustomer mobile phone numbersTo send SMS messages and communications.UK 
DatadogSystem and service usage logs (technical metadata, IP addresses)To monitor system performance and provide analytics for service reliability.EEA 
Esendex LimitedCustomer phone numbers, SMS content, message delivery metadataTo send and track SMS and business text messages.UKOptional, if customer decides to integrate with this feature
GitlabUser email addresses, names, account identifiersTo manage software development projects and track bugs/issues.US 
GoCardlessCustomer names, bank details, payment mandate info, billing recordsTo process direct debit payments and manage recurring billing.UK / EEA 
MicrosoftUser identifiers, account login info, stored files, communication metadata (e.g. Teams/Outlook)To provide productivity tools (Office 365, Teams, SharePoint)EEA 
Oracle NetsuiteCustomer names, financial records, invoicesTo manage accounting, billing, and invoicing processes.EEA 
PipedriveCustomer contact details, contractsTo support sales teams with CRM and contract management.EEA 
RoadmunkUser email addressesTo collect product feedback and manage feature request roadmaps.EEAOnly if customer sends feedback requests in
Sinch – MailgunUser email addresses, email message content, message delivery metadataTo send and deliver transactional and automated emails.EEA 
TopolEmail content, customer email detailsTo create, design, and send marketing or transactional emails.EEA 
Trustpilot LtdCustomer identifiers (e.g. name/email), submitted reviewsTo collect, publish, and display customer reviews online.EEA 
ZapierUser identifiers, integrated system/application dataTo connect apps and automate workflows between different systems.US/EEAOptional, if customer decides to integrate with this product

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